For Facebook, Instagram & WhatsApp sellers
Every customer message. One inbox. One moderator per customer.
Stop juggling Messenger, Instagram and WhatsApp on different phones. Quicky brings every order message into one place, gives each new customer to one moderator, and keeps them together, so no customer is answered twice or forgotten.
Set up in about 5 minutes. No app to install.
Sound familiar?
Orders come on Messenger, Instagram and WhatsApp, and someone has to check all of them all day.
A customer replies 30 minutes later and a different moderator answers, without knowing what was promised.
Names, phone numbers and addresses are buried in old messages when it's time to send the parcel.
Everything your team needs to sell from chat
One inbox for every app
Messenger, Instagram and WhatsApp messages land in one list. Replies go back on the app the customer used.
One moderator per customer
New customers are shared out between on-duty moderators. When they write again, they go to the same moderator, every time.
Orders in the chat
Take an order without leaving the conversation: delivery charge and cash-on-delivery worked out, summary sent to the customer.
Saved replies
Price, delivery charge and bKash steps in one keystroke: type / and pick a reply, in Bangla or English.
Ready for the courier
Track every order from confirmed to delivered, and export the day's orders as a spreadsheet for bulk upload.
Owner sees everything
See every conversation, step in when needed, and move a customer to another moderator in one click.
Up and running in three steps
- 1
Create your shop
Tell us your business name and delivery charges.
- 2
Connect your pages
Log in with Facebook to connect your Page and Instagram, and connect your WhatsApp Business number.
- 3
Add your moderators
Give each moderator a login. They switch On duty and customers start coming in.
Questions
Do my customers need to install anything?
No. Customers keep messaging your Page, Instagram or WhatsApp as they do today. Your replies from Quicky arrive in the same chat.
Can I still use the Facebook Page app on my phone?
Yes. Replies you send from Meta Business Suite also show up in Quicky, so the conversation history stays complete.
What happens if a moderator is off duty?
Their customers stay with them, and you can move any customer to someone else. New customers go only to moderators who are on duty; if nobody is, they wait in "Unassigned" until someone starts.
Is my data safe?
Connections are encrypted, Facebook and WhatsApp access is stored encrypted, and moderators only see their own customers. Read the privacy policy.